Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Issue Collector - Why do fields disappear when user is logged into Jira?

Hi there,

We have configured an issue collector on one of our projects and set up a custom issue type to base it's fields upon.

When not logged in, or logged in as a project member, you can see all the fields however if you are logged in as someone who does not have access to that project (service desk users) the fields disappear.

We have enabled anonymous access and re-indexed with no change.

When attempting to submit the form without the fields, the validation is still carried out, causing an error.

Is there any particular reason behind this?

On a separate note, is there anyway to create custom fields manually and map them to fields within an issue type? 

Many thanks

0 answers

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you