Issue Collector - Oops! Something went wrong...

We are running JIRA on site and using an issue collector.

We have one user then whenever she tries to submit an issue is getting:

Oops! Something went wrong...

Don't worry though! We've logged this problem and will look into it soon!

Where can I find said log? What could be causing this issue?

1 answer

1 accepted

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Accepted answer

Hi Brandon!


This page explaining the location of logs for JIRA in details:


The location of logs, according to the documentation page:

The logs are written to the log subdirectory of your JIRA Home Directory (or elsewhere if you have configured a different location).

EDIT: updated documentation link.




I get an error when using this link. update?

Hi Brian. I've updated my answer and fixed the link to the docs.

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