Issue Collector: Error to upload image (IE)

[Irineu Filho]

I'm using Issue Collector on my product. When we try to create an issue and upload an image, using Internet Explorer, the plugin disable the Submit button and we get a Javascript error: batch.js Access denied.

When we use Google Chrome, the plugin works perfectly.

This is a big problem for us, because we need to allow users to upload images when they find an error.

[Irineu Filho]

I tryed to do everything that I could (seeing others bugs similars), but still getting error. I opeend a Issue for Support Atlassian and like others users, still waiting for a answer.

[Irineu Filho]

Rambanam, I did all item 1 and still getting error. I didn't understand the item 2.

[RambanamP]

similar issue here

https://answers.atlassian.com/questions/134967/i-cannot-attach-a-file-to-an-issue-collector-when-using-ie9-i-keep-getting-unknown-server-error-firefox-and-chrome-work-fine-but-ie-won-t-allow-me-to-attach-a-file-is-there-any-way-to-remedy-this-situation

[Irineu Filho]

Yes, I already tryed to do everything it says on this issue, but still getting error.

[RambanamP]

try this

1. Internet Explorer settings:
   
   • You can reset the Internet Explorer settings, but when it is not possible, alternatively, you can run this command line argument to execute IE without extentions iexplore.exe -extoff
   • Internet Explorer has a known issue while evaluating Internet security zones when there is a proxy involved.
   • Compatibility View is not supported, ensure that this setting is unchecked.
     Note: Some IE settings can be associated to Group Policies (GPO) and may be forced in the network domain.
2. Proxy settings:
   
   • The proxy may be configured to block JavaScripts. You can confirm that it is the problem bypassing the proxy, using http://<JConfluence_server_ip_address>:<port> instead of the proxied address.