[Issue] Can not access the ticket https://kitchenup.atlassian.net/browse/TSS-4148

Waan - Anothai
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June 11, 2024

I have a problem when I click the ticket on JIRA.

It shows up like this, even I'm the member of TSS Team.
https://kitchenup.atlassian.net/browse/TSS-4148 

Could you please help and support ?

You don't have access to this issue

Make sure the issue exists in this project. If it does, ask a project admin for permission to see the project's issues.

 

Screenshot 2567-06-12 at 09.22.24.png

 

1 answer

1 vote
Trudy Claspill
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June 11, 2024

Hello @Waan - Anothai 

Welcome to the Atlassian community.

We are a community of users of our own Jira products. We don't have access to your system.

The message is pretty clear. Either the issue doesn't exist or you don't have permission to access it.

Have you been able to confirm with another user that the issue actually exists?

To find out if you have permission, or to get permissions to the issue, you can start by contacting the Project Lead. You can find that person's  name on the View All Projects page under the Projects menu.

If that person can't help you, then you will have to contact the administrators of your Jira instance.

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