Issue Atlassian Jira blocked

Hello,

Sorry if this is not the right section, but I don't really know where to put my question ...

I tried to add some screenshots to my comment on the ticket SRCTREEWIN-4150 (link), to explain in detail the problem. But when I added the first one, the ticket got locked, I cannot see the ticket anymore …

 

Do you know why and how I could see the ticket again ?

Thanks

jira_images.png

4 answers

0 vote

Hi @Jean-Baptiste Gomond,

I've unlocked the issue now, it looks like it had a security setting placed on it by our spam bot. Apologies for that, I'll monitor the issue so that if it happens again, I can fix it, and I've informed the team responsible for administrating the system so that they can have a look too.

Update: The spam bot keeps locking the issue, I've raised it with our admin team to fix ASAP.

Thanks,

Warren

0 vote

Hi @Jean-Baptiste Gomond,

We've unlocked that issue now so you should be able to go ahead and add any additional comments. Apologies for the delay!

Thanks,

Warren

0 vote

Hi @Jean-Baptiste Gomond,

We have fixed this anomaly, the issue should be open again.

 

Regards,

Oswaldo Hernández.

JIRA Bugmaster.

[Atlassian].

Hi @Warren Thompson and @Oswaldo Hernandez,

Thank you for your quick reply. I just added a comment without any problem but when I added another attachement, it got locked again ...

Thanks

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

31 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you