Isn't Installing jira version 3.x supported?


I am working on a ruby on rails application, from where I need to make calls to the jira api. As I need to check compatibility for jira version 3.x as well, I downloaded an evaluation copy and tried to install it.

During the installation process an evaluation key is needed which I need to generate. But on the page where the generated key is shown, it says that the key works only with jira 4 and above. As a result I am not able to continue with my installation of jira 3.x.

I want to know if installation of jira 3 is completely deprecated or is there something else I need to do to achieve this.

1 answer

1 accepted

1 vote

It is deprecated and unsupported, but you can still use version 3.

If you've got a licence for your target v3 installation, you can get a developer license for it, which will allow you to run a copy of version 3 as a deve/test system. You may have to get it "downgraded" in your Atlassian account, but swapping between v3 and v4/5 license styles is easy.

If you don't have a license, because it's expired, then you won't be able to do this. In that case, I'd suggest either contacting Atlassian support, or spending a crisp $10 note on buying a full version of Jira, and that will give you access to the licenses in the same way as above.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

172 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you