We are right now testing this awesome plugin (got the idea from a course from Riada) and wonder if this setup is possible:
When a reporter is a member of a certain group (ex. Customer Services) all updates regarding the issue also sends as notifications to Customer Teamleaders.
We have a setup in Jira that allows only the users to see their own issues.
Is this possible to setup in this addon?
Happy to hear that you like our plugin.
The notification you are looking for should be possible to create.
You might be looking for a JQL that looks something like this:
reporter in membersOf (customer-services)
I guess that you have a group with all your Customer Teamleaders?
In that case, the receipient should be group customer-teamleaders
The Trigger Configuration should be Event = Updated
Feel free to send us any future questions: email@example.com
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs