We are right now testing this awesome plugin (got the idea from a course from Riada) and wonder if this setup is possible:
When a reporter is a member of a certain group (ex. Customer Services) all updates regarding the issue also sends as notifications to Customer Teamleaders.
We have a setup in Jira that allows only the users to see their own issues.
Is this possible to setup in this addon?
Happy to hear that you like our plugin.
The notification you are looking for should be possible to create.
You might be looking for a JQL that looks something like this:
reporter in membersOf (customer-services)
I guess that you have a group with all your Customer Teamleaders?
In that case, the receipient should be group customer-teamleaders
The Trigger Configuration should be Event = Updated
Feel free to send us any future questions: firstname.lastname@example.org
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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