I've set up a JIRA/Slack integration between a private channel and a JIRA board. This works fine when I create issues manually on the board in JIRA.
I also have an Issue Collector set up on a Confluence page to automatically create issues on my JIRA board when people use it.
What I want to do is have notifications on my Slack channel when someone creates an issue on my JIRA board using the Issue Collector.
However, when I try and test the integration it doesn't appear to work. My JQL query on the JIRA/Slack integration is simply the project - but it only registers issues that are manually created through JIRA.
Is what I'm trying to do possible?
Did you ever discover a solution to this? I have the same problem. If I add an item to my backlog in Jira, it triggers a Slack alert but if someone creates an item using our issue collector on Confluence, nothing gets posted (even though the issue created ends up in the same spot i.e. the backlog).
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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