Is there some way to manipulate the URL posted as part of the JIRA Capture environment?

Some of the URLs I run into during testing are long and ugly and blows out the "JIRA Capture Environment Information" section of the JIRA ticket. 

Ultimately what I'd like to do is put that url into something like a code block. Perhaps there is some way to achieve this by creating a new variable?


1 answer

0 vote

Hi Scott,

Fields URL, Browser, Operating System, Document Mode, User Agent, Screen Resolution - are custom fields, that added by JIRA Capture. These are not the same fields that are created by variables, therefore you can not change values by creating or changing variables.

Regarding the variables, this article nicely explains how to use this feature: Templates and Variables.




Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 11 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

34 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you