Is there available a custom field to capture the 'aging' attribute of an issue?
Aging attribute should tell exact number of hours/minutess/seconds an issue took from creation time to resolved time.
Currently though we have Created and Resolved time getting captured, but for calculating the time an issue took to complete, user has to export the data to excel and then do the same manually.
Addition of Aging custom field will let the user know the exact time without any manual calculation.
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