Is there are way to drag and drop the order of fields on a request screen?

I am a beginner.  I created 9 request types - all 9 request types need data entry fields (test).  I added customer fields for all the data entry items then added them to each request type.

But I do not like the order they are presented on the customer facing request form.  How do I move some fields up to the top of the form and some down to the bottom?

 

2 answers

1 vote
Steven Behnke Community Champion Dec 11, 2015

You should navigate to your Request Types area.

Then you can press Edit Fields, which will be a link. This area lets you define the fields in the request type. You can drag them up and down to reorder them. 

image2015-12-11 19:3:12.png

Just open create screen for each issue type and order fields into requared sequence.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 13 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

36 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you