Is there are way to drag and drop the order of fields on a request screen?

I am a beginner.  I created 9 request types - all 9 request types need data entry fields (test).  I added customer fields for all the data entry items then added them to each request type.

But I do not like the order they are presented on the customer facing request form.  How do I move some fields up to the top of the form and some down to the bottom?

 

2 answers

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Steven Behnke Community Champion Dec 11, 2015

You should navigate to your Request Types area.

Then you can press Edit Fields, which will be a link. This area lets you define the fields in the request type. You can drag them up and down to reorder them. 

image2015-12-11 19:3:12.png

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Vasiliy Zverev Community Champion Dec 11, 2015

Just open create screen for each issue type and order fields into requared sequence.

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