We are finding users who have taken an unresolved issue and moved them to another issue type directly into a resolved state. This leaves us with issues appearing in a Done status, but unresolved. We would like to be able to not allow for this to occur.
Yes, we could do that but we still want these users moving issues if they are entered on the wrong type initially. The problem is going right to a resolved resolution when moving where the resolution gets automatically added as a post move function. By moving directly to a resolved status, that post move never gets called leaving the issue in a final state but unresolved.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs