If an individual "A" is assigned and issue and logs time and then reassigns the issue to individual "B" then individual "A's" time is then credited to individual "B". Is there a way to track each individual's time?
No, that's not what happens. Individuals log time with their name on it. Doesn't matter who the assignee is or how it progresses through the workflow. A work log remains logged by the person who did the work. It's nonsense to do it any other way - timesheets wouldn't stand a chance for a start.
Where are you getting the information that worker's logs are changed to other users?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG