This question is in reference to Atlassian Documentation: Receiving requests by email
In order to do a soft roll out of JIRA Service Desk I'd like to link service desk to an IMAP mailbox but want to prevent any notifications going to the users.
I can turn off all notifications for the project but the initial "Thanks for raising this ticket with us" still gets sent. Can that be configured?
On a related note, can that email text be customized at all?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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