Is there any way to set up an approval step or notification when the image/photo uploaded?

Ariel Ho
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May 12, 2024

Hi everyone,

With standard plan, is there any way to set up an approval step or notification when the photo/image uploaded? 

or can we create a new notification type "an image/photo is uploaded"?

 

thank you!

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Fabio Racobaldo _Herzum_
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May 13, 2024

Hi @何采恩 and welcome,

there is not a specific event on file attachment (when you attach something to an issue an "An issue is edited" event will be fired). You have two possible way to put in place that :

  1. you can define a specific issue transition, at workflow level, with a screen with the attachment field and a custom event associated. (you should add a custom validator to check attachment type)
  2. Define an automation like the following in which you can add a check on smart value mimetype {{issue.attachment.mimeType}} 
  3. Immagine1.png

 

Hope this clarify,

Fabio

Ariel Ho
I'm New Here
I'm New Here
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May 13, 2024

Hi @Fabio Racobaldo _Herzum_ 

Thanks for your sharing!

I just defined an automation like this, but there's still nothing triggered when I add a attachment(an image added) in issue comment. 

May i know how to fix it? thanks.

擷取2.PNG

擷取.PNG  

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 14, 2024

Hi @何采恩 ,

issue comment is another event and you can't check, at automation level, if something happens at attachment side.

Fabio

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