Is there any way to make querys to the database in an ondemand installation?

I need this in order to create custom reports.

I think I read that I should send an email to the support area and ask to send me a backup of the data... but I can't ask them to send me a backup every single day in order to have an update report... I need something more dinamic.

I need some kind of orientation... thanks

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I don't think this is allowed at all, but you could raise it with support to see if they'll grant you a read-only account.

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Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

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