As part of my JIRA service desk install I have a custom field that holds a serial number.
What I need to get to is a way of being able to show a list of other issues with the same value in the custom field.
Obviously this can be done easily with a quick search, however I was wondering if a plugin similar to suggestimate exists which would allow for a list of issues to display in the issue based on having the same value in a specific custom field, or perhaps something which can use a post-function to check if that value in a custom field already exists in an open issue.
Do you mean that you need to get all issues with sertain value of serial number?
Or you need to garantee that this serial number will not have any dublicates?
I use this SQL to get dublicates:
Select project.pkey + '-' + CAST(jiraissue.issuenum as varchar(20)) , customfieldvalue.* from (Select customfield.ID , customfieldvalue.STRINGVALUE from customfield join customfieldvalue on customfield.ID = customfieldvalue.CUSTOMFIELD where customfield.cfname = 'Разработчик' --type custom field name here group by customfield.ID , customfieldvalue.STRINGVALUE --change value type here having COUNT(customfieldvalue.STRINGVALUE) > 1 --change value type here ) as dublicates join customfieldvalue join jiraissue join project on jiraissue.PROJECT = project.ID on customfieldvalue.ISSUE = jiraissue.ID on dublicates.ID = customfieldvalue.CUSTOMFIELD and dublicates.STRINGVALUE = customfieldvalue.STRINGVALUE order by customfieldvalue.STRINGVALUE
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Hello and thanks for response,
If I have an issue in JIRA which relates to a specific serial number (Where the serial number is a value in a custom field), then what I want to do is then display in JIRA a list of all issues related to that serial number - so any issue which has a duplicate value in that custom field. The idea being it gives a history of interactions with that serial number.
I found an addon called suggestimate which provides similar functionality but it appears that this is only based on the summary field.
https://marketplace.atlassian.com/plugins/com.suggestimate/server/overview
image2016-2-26 10:33:9.png
Does that make sense?
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If you need to get dublicates just one time and all - SQL will be enough.
But if you need to monitor it all time you could try Script Field provided by ScriptRunner plugin.
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