Is there any way to assign watchers on transitions in Jira OnDemand?


I have a workflow transition where I want to assign a specific person as a watcher. I searched around for how to do this and it appears it's possible with Script Runner, which isn't available for Cloud/OnDemand. 

Does anyone have a hack or clever workaround that would allow a watcher to be added as part of a transition?


2 answers

You can try to do it via Jira Suite Utilities addon that is preinstalled on cloud. Please take a look at this thread:

Thanks for the response Volodymyr. While I have JIRA Suite Utilities and use it quite a bit, the watchers field does not show up for the update custom field post-function. That thread did clue me in to the fact that I can solve most of these issues through custom notifications, so that helps. But it would be nice to understand why the watchers field isn't accessible. Wonder if it's an OnDemand thing?

Hi Gavin, No, it's not OnDemand thing. I saw somewhere (can not find now) that JIRA Suite Utilities is used in combination with so the custom watcher field is accessible. Unfortunately jira-watcher-field plugin is only for the standalone installation. Anyway, glad that you was able to resolve your task.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 7 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

25 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you