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Is there any way to Send out alerts(emails), as per rules (x days before), if there are delays in closing stories and/or tasks within a ticket

Is there any way to Send out email alerts as per rules certain number of days before, if there are delays in closing stories and/or tasks within a ticket

1 answer

You can use a filter subscription (see https://confluence.atlassian.com/display/JIRA062/Receiving+Search+Results+via+Email)

Your rule will look something like this (e.g. duedate in 3 days - could also be a datetime field )

... and duedate > endofday(2d) and duedate <= startOfDay(3d)

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