I mean: if there is any option to set this kind of condition: issue is in Resolved state and after for example 3 days (user didnt comment this resolution) automatically changes its status to Closed?
I am green with JIRA, so your help will be more than welcome (maybe there is a simple solution:)
You can do this with the Escalation Service (https://jamieechlin.atlassian.net/wiki/display/GRV/Escalation+Service) provided by the Script Runner plugin (https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner)
It is also possible to do this with Jelly Scripts (https://confluence.atlassian.com/display/JIRA/Jelly+Escalation), but Jelly is being removed from JIRA after JIRA 6.4 (https://confluence.atlassian.com/display/JIRA/End+of+Support+Announcements+for+JIRA)
Hope that helps?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs