Is there any new updates on creating a ticket from Zendesk to Jira automatically?

Ajal Tandukar September 23, 2019

I would like to create a ticket in Jira automatically whenever a ticket is made in Zendesk. Is this possible yet? I had researched in so many sites but failed to find any. Any alternative if there is no any such way?

1 answer

0 votes
Jimmy Seddon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 24, 2019

Hi @Ajal Tandukar,

Welcome to the Community!

This isn't possible yet, but you might want to follow and comment here: https://support.zendesk.com/hc/en-us/community/posts/209049828-Automatically-create-JIRA-issue-when-a-zendesk-ticket-is-created

As the integration between Jira and Zendesk is developed by the Zendesk team.

I hope that helps!

-Jimmy

Suggest an answer

Log in or Sign up to answer