It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there any new updates on creating a ticket from Zendesk to Jira automatically?

I would like to create a ticket in Jira automatically whenever a ticket is made in Zendesk. Is this possible yet? I had researched in so many sites but failed to find any. Any alternative if there is no any such way?

1 answer

0 votes
Jimmy Seddon Community Leader Sep 24, 2019

Hi @Ajal Tandukar,

Welcome to the Community!

This isn't possible yet, but you might want to follow and comment here: https://support.zendesk.com/hc/en-us/community/posts/209049828-Automatically-create-JIRA-issue-when-a-zendesk-ticket-is-created

As the integration between Jira and Zendesk is developed by the Zendesk team.

I hope that helps!

-Jimmy

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Introducing new features for Jira Software Cloud's roadmap

Hi Atlassian community, A few months ago, we offered a sneak peak of the new hierarchy view on the roadmap. Thank you for all the feedback (and excitement) and for helping us shape the direction of...

22,905 views 101 74
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you