Is there an option/custom field to create Hyperlink to Intranet Folder

I need to create a custom field to create hyperlink to folder or file saved on intranet folder. Is there and option to do this?

2 answers

Have you tried : Select Administration -> Issues -> Fields -> Custom Fields -> Add Custom Field , select the URL field type and click Next, fill in the relevant values and after you click Finish select the screens that you want the field to appear on.

I have tried this but it only works in case of Webpage link and not the folder saved on Intranet or shared drive.

0 votes

How are you publishing this "intranet folder"?  How would you normally get to it from your desktop - via a browser or file manager?  What do you type into them as the location?

I am publishing the intranet folder as file://///server\folder\path (I guess this works from IE but for some reason it doesn't work on Chrome and FF) We open desktop from file Manager..

Yes, that's a UNC link, which are regarded as potential security threats, and hence turned off in most browsers. You can try setting your browser to understand the file: protocol, but I would not recommend it.

so if its a unc link is there a way to make it clickable? 

Yes, setting your browser to understand the file: protocol.  Not recommended, as it's not standard and a possible security risk.

thanks nic

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