Is there a way to set up automatic email alerts?

Grace Cho April 8, 2014

As in, when an issue has been created, but it has not been worked on for sometime, is there a way to send automatic email alerts to the assignee and the reporter in 30 minute intervals or 1 hour intervals depending on the criticality of the issue?

4 answers

0 votes
Gary Aanerud May 13, 2016

Thank you!

0 votes
Nic Brough -Adaptavist-
Community Leader
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May 13, 2016

Jelly went away in JIRA 6.4, that's why the link is broken.

Standard replacements are to give the Script Runner add-on a go, as it has an almost drop-in replacement.  Or Atlassian's Automation addon.

0 votes
Gary Aanerud May 13, 2016

I am trying to do something very similar, but the link from Nic appears to be broken.  Did you find a solution?

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 8, 2014

The usual way to do that is a variation on https://confluence.atlassian.com/display/JIRA/Jelly+Escalation

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