Is there a way to set up a notification to both a JIRA user and their manager if a JIRA user did not enter time on an issue?

[Jeff Goldring]

Is there a way to set up a notification to both a JIRA user and their manager if a JIRA user did not enter time on an issue ?

[GabrielleJ]

Even though there is a feature to send emails if someone did not enter time on an issue, the question here is how you determine the user's manager and its email address?

[Jeff Goldring]

Right.  So . .how do you set it up to send the email and how does JIRA know whether or not a user entered time on an issue?  Does this require a plug-in?

[GabrielleJ]

Create a JIRA Subscription Filter (https://confluence.atlassian.com/jira/receiving-search-results-via-email-185729664.html) that sends email for a JQL on Time Spent (https://confluence.atlassian.com/jira/advanced-searching-179442050.html#AdvancedSearching-TimeSpent)

[Jeff Goldring]

Determining the manager is no problem since everyone is entered as a user in JIRA.  even if we could only get a reminder email to the user, that would be at least a  step in the right direction - just not sure how to set that up.

[Jeff Goldring]

Received your email after my last comment - sorry about that. 

So I entered the following JQL.  Would this be right? 

project = "PROJECTNAME" AND timespent <= 5m AND Sprint = "CURRENTSPRINT" and worklogDate = now().

Where CAPITALLETTERS are the actual names being used.

Then subscribe daily to this filter?

[GabrielleJ]

yes