Is there a way to set a rule to have Bugs only closed by QA team?

Our organization would like to prevent issues of type "Bug" to be closed by individuals that are not part of the QA team, we want to ensure that bugs are only closed by QA members to make sure they were tested and approved.

is it possible to do this in Jira?

2 answers

1 accepted

0 votes
Accepted answer

Change the workflow - your easiest option is to copy the existing one to a new name, then edit the "workflow scheme" so that it says "Bugs: new workflow, all others: old workflow".  Now edit the new workflow, adding a "condition" to the close-issue transition, it should say something like "and only members of the QA role can execute this transition"

thanks for the quick response...

I was checking this but it will only solve one of the requirements, we want to restrict only Bugs, all other types can be closed by anyone. As far as I have seen, there is no way to set conditions to specific issue types, isn't it?


No, that's why the first half of my answer was about making a copy of the workflow and using old and new in the workflow scheme. The workflow scheme will tell your project to use different workflows for different issue types.

Got it, I didn't know that a workflow schema can have multiple workflows, I did the chnage and it is working as we wanted it.

Thanks a lot!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,231 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you