Is there a way to set a field if an issue was or is of an issuetype?

We have issuetypes that change from one issuetype to another depending on how customers report certain issues.  They can move from a troubleshooting issue to a defect for instance once they can be fully reproduced.  since we use metric based on created date and issuetype these sometimes are not included accurately in historical data if the issuetype changes.


We would like to set a couple of fields suchs as previous issuetype and issuetype date changed in scripted of calculated fields if this is possible that way we can include these properly in metrics



1 answer

0 votes

Issue type changes are recorded in the history, so yes, you can write a scripted field that would go back through the history and find and expose issue type changes.



thanks assuming I would need to do something like 

import com.atlassian.jira.issue.history.ChangeItemBean

def changeHistoryManager = componentManager.getChangeHistoryManager()


def rt[0]

changeHistoryManager.getChangeItemsforField(issue, "issuetype").reverse().each {ChangeItemBean item ->

if (item.fromString == "TroubleShooting") {

 rt << "yes"


rt << "no"


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,232 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you