Is there a way to see suspended users?

April Lee July 14, 2023

Is there a way to see a list of suspended users? And then to "unsuspend" them or to fully remove them?

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Jehan Bhathena
Community Leader
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July 15, 2023

Hi @April Lee ,

Under the "User Management" tab, you can filter out users that are Suspended or Deactivated.

image.png

 

PS: Would not recommend deleting a user, doing that will make you lose all traces of that User's actions on any ticket they have worked on.

 

Hope this helps :-)

April Lee July 17, 2023

Ah perfect - thank you so much! Exactly what I was looking for  :)

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Joseph Lee
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May 16, 2024

I really struggled with how to find this because the filter dropdown was hidden off the screen and the screenshot above was very fuzzy.

 

For anyone struggling with this, here's a step-by-step Supademo I made on how to do this: https://app.supademo.com/demo/clw9wp7rc0jzb1g3v6ewiexfy?preview=true

Norbert Romfeld
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June 6, 2024

super helpful! thank you

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Bloompeak Support
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Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
July 15, 2023

Hi @April Lee

If you need bulk deactivation/activation then you can try Manage Users for Jira Cloud app developed by our team.

With this app, you can periodically check your users' status and rights to make sure that product access is limited to those who still have a valid business purpose and they have access only to what they need.

You can;

  • List all users, search and sort them by name, active status, last activity time
  • Activate/deactivate users individually or in bulk
  • Grant/remove access individually or in bulk
  • Increase your security and manage your cost more effectively

Hope it helps.

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Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 14, 2023

I think the only way to do this is by exporting all the users (or the users for a specific site) and reviewing the output for the suspended users.

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