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Is there a way to rank "Client" field?

We support many different enterprise clients and need a way to "rank" each client, so that when someone views a Jira ticket they would see a icon or similar image/text next to the client name.

We would also use this for automated workflow rules. Thanks!

1 answer

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Joe Pitt Community Leader Sep 10, 2019

you would need to create a custom field. I don't know if there is any plugin that allows images. 

Thanks, I think a custom field may work. Else, will likely update the client name value like:

Some Company (7/10)

Another Company (10/10)

etc...

@Joe Pitt as a follow up, how can I pre-populate this new custom field and make it read-only? I cannot find a direct answer in the forums.

For example,

if ( client a ) customField = 10;

if ( client b ) customField = 8;

Etc...

Joe Pitt Community Leader Sep 17, 2019

You can't out of the box. You need scriptrunner or another scripting plugin to run in the background to set the field. As for read only, put it only on the view screen. I don't use scripting. 

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