It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to rank "Client" field?

We support many different enterprise clients and need a way to "rank" each client, so that when someone views a Jira ticket they would see a icon or similar image/text next to the client name.

We would also use this for automated workflow rules. Thanks!

1 answer

1 accepted

1 vote
Answer accepted
Joe_Pitt Community Leader Sep 10, 2019

you would need to create a custom field. I don't know if there is any plugin that allows images. 

Thanks, I think a custom field may work. Else, will likely update the client name value like:

Some Company (7/10)

Another Company (10/10)


@Joe_Pitt as a follow up, how can I pre-populate this new custom field and make it read-only? I cannot find a direct answer in the forums.

For example,

if ( client a ) customField = 10;

if ( client b ) customField = 8;


Joe_Pitt Community Leader Sep 17, 2019

You can't out of the box. You need scriptrunner or another scripting plugin to run in the background to set the field. As for read only, put it only on the view screen. I don't use scripting. 

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you