JIRA has "mail handlers" which process incoming mail. They do not currently have one that sets fields like that.
There are some in the marketplace which can do this, and a lot more. The two that spring to mind are JEMH and JETI, but thre may be others. It's also possible to write your own.
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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