JIRA has "mail handlers" which process incoming mail. They do not currently have one that sets fields like that.
There are some in the marketplace which can do this, and a lot more. The two that spring to mind are JEMH and JETI, but thre may be others. It's also possible to write your own.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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