Is there a way to make someone a watcher when you mention them in the comment section?

I would like it if I was added as a watcher when someone mentions me in a ticket. I see that it will only automatically add me as a watcher if I comment on that ticket or by manually selecting the option to watch the ticket. Is there anyway to automate the watcher field other than selecting to watch it or commenting on the ticket?

1 answer

1 accepted

While the ability to be automatically be added as watcher from a mention has not been chosen for implementation:

You could created a saved JQL query to select all non-watched tickets with a mention of your username:

project = <project> and text ~ "@<your mention name>" and watcher != currentUser()

Then perform a bulk update of those issues via:

Tools -> Bulk Change -> Select All (checkbox) -> Next -> Watch Issues ...


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,210 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot