Is there a way to hide assignees that are no longer on the project rather than delete tickets?

I have created a dashboard to display assignees to the tickets to show workload.  As people move on, is there a way to hide the folks no longer on the project vs. deleting their tickets and then the account fo we have an audit trail?


2 answers

Thank you for your help.

0 vote
Joe Pitt Community Champion Jul 19, 2017

Never delete tickets. The forum is full of people looking to get them back. It will bite you eventually.  

And don't delete users. JIRA uses a pointer to their account to put in the name so when you view the ticket you'll get an sql error trying to resolve the pointer. 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

343 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you