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Is there a way to have Jira send a customer feedback survey after the ticket has been completed

James Greene
James Greene November 29, 2022

Is there a way to have Jira send a customer feedback survey after the ticket has been completed. A "Customer Feedback Survey"

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Dave Mathijs
Dave Mathijs
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November 29, 2022

Hi @James Greene welcome to the Atlassian Community!

There is a (very) basic option native in JSM, see What are customer satisfaction surveys (CSATs)?

If you require more options, then consider third-party app Customer Satisfaction Survey for Jira

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