If you have an Enterprise licence, yes.
Have a look at https://www.atlassian.com/licensing/enterprise-faq
Thanks for the Info Nic. Is there a possiblity to get one month of premier support from Atlassian for JIRA?
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Hi,
Atlassian recently introduced Premier support, which includes phone support. Regular support does not include this, although I must say that in my experience the "normal" support (via http://support.atlassian.com) is also very quick.
Regards,
Geert
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