Is there a way to format email reports sent by Jira?

Hey everyone,

I was wondering if there was a way to format/add some flare to the daily emails that we get from Jira with issues raised throught the day. I've looked around my Jira setup but I haven't found a way to do this yet so I have to format the emails manually and then forward them to our team.

What I mean by format is:

a) Adding/Removing fields displayed in Jira report and

b) Formatting text i.e. making tittles bold, etc.

Thanks for your time. I appreciate any help.



1 answer

1 accepted

0 votes
Accepted answer

Yes -

But, for you, no, because you're using "On Demand".

Although, you should also look at using HTML mail instead of plain text - HTML mail does embolden titles and so-on. You won't be able to edit the format, but it is prettier (much as I despise html email for a number of technical reasons, it is prettier)

Thanks Nic, the HTML option sounds promissing, do you need any permissions for that? I've looked under subscriptions and my profile and don't see the option.

Thanks again,


I'm not that familiar with OnDemand, but the option would be in your profile (under "preferences") if you were using a full version of Jira. If it's not there, then it must be one of the things that is disabled in OnDemand.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,092 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you