Is there a way to find out how a ticket was created?

I want to find out if a ticket was created via email or the create button through my JIRA instance or possibly my service desk portal. I don't know if there is a way to find out that specific information. 

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You could search on "Reporter" if you are using a Dummy Account to create issues from emails.

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Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

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