Is there a way to export issues to identify time in between status?

We are running JIRA Core Cloud project management and we are interested in extracting data to identify how long issues stayed in the different status' (To Do, In Progess, and Done).  

We are on JIRA Core Cloud. Any suggestions?

thanks

Ross

1 answer

0 vote
Rian Spivak Community Champion Nov 17, 2017

My initial thought, while may require a certain amount of coding to handle, seems to be relatively simple by using the REST interface to pull the changelogs. There may be a plugin of some sort to do this since the information is stored there, but just needs to be computed.

The REST interface gives a JSON object with the changelog of a particular issue. You can grab this JSON object for the issues you want to calculate the status times and then have a script crunch them down. The REST documentation for the changelog is located here:

https://docs.atlassian.com/jira/REST/cloud/#api/2/issue/{issueIdOrKey}/changelog-getChangeLogs

There is a created date/time for each changelog that can be used along with the next status change created date/time to determine the time in that status.

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