Is there a way to disable the ability to add columns to the issue navigator/filter for specific users?

We are granting clients access to JIRA so that they can see the status of issues/tasks. Also, we are giving them access so that they may create issues or request new features. We have been able to hide all estimates and worklogs, but we haven't been able to figure out how to limit the columns that the client user can add to the Search for Issues screen. Also, we would like to be able to remove from view certain default columns as well. Thanks in advance for any help that is provided.

1 answer

1 accepted

0 vote
Boris Berenberg Community Champion Dec 17, 2013

This is not possible at this time. What you are trying to achieve is effectively covered in we have marked as won't fix. We have released Service Desk ( which is a new product to extend JIRA for use with users that need to be exposed to a smaller dataset.

You can configure the default collumns per the docs outlined at:

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

777 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you