Is there a way to disable comments on resolved requests in the portal?

Larry at Isos June 17, 2016

We have some requests that are expensive to resolve and we'd like to be able to prevent the person that made the request  from commenting on them after they have been resolved. I've been unable to find a way to prevent the comment field from appearing on the request screen after the underlying issue has been marked resolved.
 

1 answer

0 votes
Timothy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 17, 2016
Larry at Isos June 17, 2016

Setting the two properties below had no effect on the request screen.

jira.issue.editable -> false

and

jira.permission.comment.user -> denied

Suggest an answer

Log in or Sign up to answer