Is there a way to disable access to "Import Issues from CSV "available from the Issue Menu drop down

Is there a way to disable access to "Import Issues from CSV "available from the Issue Menu drop down

Or Is there a permission that enables/disabled this funtion so that it disabled from the Issue Menu.



7 answers

Thanks for the feedback Nic.

0 vote

It's only available to Admin users.

Is Admin users - referring to only atlassian admin users

Users with admin rights. Some of your users will have "Jira admin" rights

System admins can do it to, but if you're using Cloud/OnDemand, you won't have those rights.

I'm seeing this option available to users that don't have admin rights, but are members of the Service Desk Team role. Am I missing something?

Import issues from CSV is available to regular users. How can I disable it? The question here is still unanswered.


0 vote

The ability to enable/disable the functions that provide is only available to administrators (which you don't have on Cloud).  My last answer was spectacularly unclear on that!  Sorry!

There is no permission controlling this function at a lower level either, other than the "must be able to create issue". 

Hey Nic, thanks for clarifying.

I am administrator tho on my own instance. Still I have not found a way to disable that feature for regular users. Is there any?

Hmm, on the older versions, you could disable the system addon that provides it. But that does kill it for all users, completely.

Alright. I was afraid so. I will try to figure something out and post here when I find a solution.

There is no way to disable this specific feature from within JIRA. An issue has been submitted to Atlassian to add such an option:

Unfortunately the average reaction time to tickets by Atlassian is at about 6 years or so.

Other options you have:

  • Disable the JIM plugin completely and only enable it when yo need to import something. But note that during that time the CSV import is available for other users as well
  • Under Global permissions, revoke Bulk change permissions to all user groups that yo do not want to use CSV import. But note that this will also make any other bulk operation impossible.
  • Unpack the source code of the JIM plugin and patch it yourself

Best regards,

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

153 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you