Is there a way to customize the notification content in Jira?

We are using default notification setup and I see how I can change who receives notifications AND when they receive them - but can I add or delete the content in the notification. 

 

Specifically - users who are being assigned a TASK want to have the Story Subject included in the email as well. 

 

Thank you

3 answers

2 accepted

3 votes
Alexey Matveev Community Champion Dec 31, 2017

Hello,

If you are on Jira Server, kindly read the following article

https://confluence.atlassian.com/adminjiraserver/customizing-email-content-938847640.html

As well you can use an "email this issue add-on" wich make a configuration process easier cause it uses jira administration interface. 

It provides you an option to create a specific e-mail template for project / issue type / and standard jira event. Also you can use a JQL-filter rule so you can use different e-mail template for every rule. 

Read more about possibilities here - https://metainf.atlassian.net/wiki/x/IYDwAw 

Pam.Spencer@RandstadUSA.com

You can use Jirassimo notifications to customise content and look-n-feel of the message. 

Cheers,

Vladimir

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