We have introduced a new status called "Feedback". Now I'd like to create a new event which I can assign to the transition. To keep it all tidy, I also want a new email template for this event.
Is this even possible in an OnDemand instance?
Thanks in advance!
With a few modifications, yes, you can create new templates for emails. You follow the guide for amending the existing ones, but create a new .vm file and then there's another file which you can add a reference to which makes Jira recognise the new template.
However, it's code and hence you can't do it in OnDemand.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs