Is there a way to create custom email templates for a new event?

We have introduced a new status called "Feedback". Now I'd like to create a new event which I can assign to the transition. To keep it all tidy, I also want a new email template for this event.

Is this even possible in an OnDemand instance?

Thanks in advance!

1 answer

1 accepted

0 votes
Accepted answer

With a few modifications, yes, you can create new templates for emails. You follow the guide for amending the existing ones, but create a new .vm file and then there's another file which you can add a reference to which makes Jira recognise the new template.

However, it's code and hence you can't do it in OnDemand.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

938 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you