I need to clear the resolution field when changing the status from done to any other status.
Is there a way to do it accept writing a post function on each status on the below workflow?
Yeah, you'll have to configure the post-function on each transition you want to add the post-function to.
If you use a shared transition (i.e. a transition is used multiple times in the same workflow), you only have to update that transition once - any time it's used in the workflow, the post-function will be applied. In your case, though, all of your statuses have the "all statuses can transition into this status" option checked, so each status has its own unique transition.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs