Sometimes bugs were recorded but it was no bug or the bug became obsolete for whatever reasons. When we close such bugs, we use to set the fixVersion manually to 'Not applicable' because we didn't fix anything.
I would like to configure the Close transition in a way that the fixVersion field is set to a certain value in case the resolution field contains something like 'obsolete' or 'dropped'. Is there a simple way to do this?
Hi Jobin, Thanks for the quick response. I tried to configure a post function for a transition by Add post function > Update issue field but the drop-down does not list the version and I don't know why. It's not a hidden field. Can it be blocked by some other reason?
I think the fixVersions field is not supported for update value. Frankly, I will just use the 'Clear Field' post function to remove any fixVersion value that you might have. It doesn't make any sense to have a fixVersion on an obsolete ticket.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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