Is there a setting to auto-expand all the collapsed comments by default in Jira?

When viewing a Jira issue, is there a global setting that will auto-expand the collapsed comments?

5 answers

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I am also wishing that there was an option to auto-expand the collapsed comments in a JIRA issue. In previous versions this seemed to be the default, but not any longer. I find this frustraiting.

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Dont think there is any such option available

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Any update to this?

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If you're looking to set it to auto-expand for all users and all issues, you can follow this KB article here:

Navigating to shows:



  • Navigate to Administration >> System >> General Configuration >> Advanced Settings and modify the jira.comment.collapsing.minimum.hidden to 0


I am not seeing where to change that setting.  What I am seeing at the bottom of that page where "ADVANCED" is shown on the left side is:





The version at the bottom that admin page is:


Atlassian JIRA Project Management Software (v7.1.7#71011-sha1:2526d7c)

This is hard to find, but I found it.  


As an Administrator, click Jira Icon in upper left of your browser window.

Then Settings -> System -> General Configuration

Now here's the tricky part: look to the upper right for "Advanced Settings" button


Then you scroll to the bottom to find the jira.comment.collapsing.minimum.hidden and set it to 0.

Chris: That works wonders! Thank you!!

Verified as working on my version of Jira:


Atlassian JIRA Project Management Software (v7.1.7#71011-sha1:2526d7c)

Awesome - glad it helped you.

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I got annoyed with not being able to set this preference on my own account, as others within my organization like collapsed comments, so I wrote a Greasemonkey/Tampermonkey script to auto-expand these for me:

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