Is there a separate property key for pop-up comment and main screen comment?

Two status: Verifying and Closed

We would like to disable user from making any comment on the main screen when ticket is at those two status. We only want users to make comment during transition inside the pop-up window.

Property key are set to jira.permission.comment.user = false/denied for both status.

Then JIRA hides the comment section inside the pop-up window screen. 

Remove property key on either status, then comment section would re-appear inside pop-up window. 

In short, we dont want anyone making comments without transition. 

Please advise if someone got any idea.


0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

54 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you