Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Is there a reason I'm receiving an error on the administrator issue types view?

Aaron Pascoe
Aaron Pascoe November 25, 2014

Is there a reason I'm receiving an error on the administrator issue types view?

 

Screenshot:

2014-11-25 16_27_09-Error -Jira instance.png

Answer
Watch
Like Be the first to like this
257 views

2 answers

0 votes
petry
petry
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 26, 2014

Hey Aaron,

Can you attach the stack trace generated in the $JIRA_HOME/log/atlassian-jira.log when you try to access the Issue Type view? This will probably help to find the culprit in this case.

Cheers,
Andre 

View More Comments
Aaron Pascoe
Aaron Pascoe November 26, 2014

Would this be in the catalina logs? I don't have the directory you have specified. In the log directory I have a localhost log, the catalina log, an access log, and a manager log. The only sub-directory in /log is 'attachments' which is empty.

Like
Aaron Pascoe
Aaron Pascoe November 26, 2014

Rather. I don't have the log file you have specified, I have the directory.

Like
Reply
0 votes
Peter Bengov
Peter Bengov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
November 25, 2014

Did you try accessing your JIRA log file? This should provide some more information https://confluence.atlassian.com/pages/viewpage.action?pageId=213526227

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events