Is there a quick way that I might be missing to force a comment based on the value of custom field?

Jeremy B I'm New Here Jan 19, 2018

I want to force a person to comment when a custom fied is set to a particular value. I thought I did it years ago but we had Suite Utilities for JIRA (JSU) at the time. When I came to the current place we did not have it because they started charging. I installed an old version just to see if it was there and I do not see it as an option. I really thought there had been a simple way to do it on the fly previously. It did not stick out as something difficult. I had started to do some scripting and seems the 2nd Adaptivist tutorial says you have to get JSU to do it so I figured I am back in the same boat. If anyone has a simple way to force this on transition. I believe there might be multiple ways to accomplish but just wanting to see if anyone has anything? 

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Mikael Sandberg Community Champion Jan 19, 2018

If you have ScriptRunner you could setup a Behaviour that change the comment field to required if the custom field has a value. I do something similar with two custom fields, if one is filled in then the other becomes required.

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Alexey Matveev Community Champion Jan 19, 2018


You could also use Power Scripts add-on. Power Scripts has Live Fields which are similair to behaviours in ScriptRunner. You can read more here:

Or you could also write a validator using Power Scripts. You can find more info here:

If you need help on writing such a script, kindly ask.

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