I'm looking for something to be able to connect our support team (working with Microsoft CRM) and our development team (working with Mantis, perhaps Jira in the future). Is there something already on the market (e.g. plugin) that can do this?
Thanks, but thats just another service to be paid where I would like to have control myself (since both CRM and Jira will be in house). I've seen some plugins for Salesforce, so I guess it should be possible for CRM as well, but havent found anyone that created this so far :(
Next to this I see that this is only possible when you use a dynamics.com domain (which we dont).
Thanks KP11 and you can find the JIRA plugins here: http://marketplace.servicerocket.com/category/jira-plugins
Parature to JIRA here: https://parature.mysyncapps.com
Hope that gets you started.
Since Parature was just aquired by Microsoft today for their support piece our SyncApps team will support MSCRM to JIRA in 2014 as well.
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