Is there a plugin available for OnDemand JIRA, where we can track which user is viewing the issue real time?

I would like to see which user/s is viewing the issue while I am working on it.

Currently in our instance, two users can start working on a ticket simultaneously. We would like to avoid this confusion.

So maybe if a plugin was available, where in we could see on the issue screen which user has started viewing the ticket or started working on. Or lets the other viewers know that a user is already working on the ticket.

4 answers

1 accepted

We avoid this problem by asking that the Development team assign an issue to themselves before they start to work on it. They do this by dragging/transitioning the item to In Progress and the transition assigns the issue to the current user in Post.

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