Is there a plugin available for OnDemand JIRA, where we can track which user is viewing the issue real time?

[Nikita Gupta]

I would like to see which user/s is viewing the issue while I am working on it.

Currently in our instance, two users can start working on a ticket simultaneously. We would like to avoid this confusion.

So maybe if a plugin was available, where in we could see on the issue screen which user has started viewing the ticket or started working on. Or lets the other viewers know that a user is already working on the ticket.

[Ellen Feaheny [AppFusions] · Accepted solution]

No.

[Jonathan Hult]

https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.whoslookin

There is also an is an Atlassian Connect version of this plugin: https://bitbucket.org/atlassianlabs/whoslooking-connect/overview

[Nikita Gupta]

Thank you.

[Mike Sorensen]

We avoid this problem by asking that the Development team assign an issue to themselves before they start to work on it. They do this by dragging/transitioning the item to In Progress and the transition assigns the issue to the current user in Post.