Is there a limit to exporting to Excel (All Fields), besides those that can be configured?

I have a user trying to export over 9,000 records to Excel (All Fields). They are in a group that is allowed unlimited export rows. The dowload starts, but appears to hang in any browser. I'm trying to get them to export only the fields they need, as Excel (Current Fields) export works, but returns a 20+ MB file. Is there a filesize limitation for exporting to excel?

As I mentioned, I'm trying to work with them to limit the number of fields they export, or reduce the scope of the query entirely. Just curious if there's a system limitation that we're running into.

1 answer

1 accepted

0 vote

Yes, memory and processor resources.

The whole reason that there is a 1000 default limit is that the export is resource intensive. There's no way of knowing where a particular system will fall over, as it's a function of the complexity of the export, the resources available and the load from other activity, but it will fall over.

I'd advise them to

a) Re-evaluate why they think they need an export

b) Re-instate the 1000 issue limit and make them slice their data up

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

711 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you